Frequently asked questions

Everything a fleet manager usually asks before signing up. Don't see yours? Contact us.

Getting started

What is Fleet HUB?: Fleet HUB is software for running a transportation or school-bus fleet: vehicles, drivers, routes, maintenance, inspections, fuel, expenses, documents, insurance and reporting, all in one place instead of spreadsheets and paper.
How long is the free trial, and do you need a credit card?: Every new company gets a 30-day free trial with full access — no credit card needed to start. You only see a bill once the trial ends, and only for what you actually use.
How quickly can we get set up?: Most companies are up and running the same day. Add your vehicles one by one or import them all at once from a CSV file, then add your drivers and routes. An in-app tour walks a new Super Admin through the main pages, and we can load example data so you can click around before entering your own.
Do you offer a guided tour or example data?: Yes. The app tour (the compass icon in the header) walks through the menu and every main page. A Super Admin can also load a small example company — drivers, buses, routes and work orders — to explore risk-free, and remove it with one click when ready to start fresh.

How much does Fleet HUB cost?: The standard rate is $50.00 per vehicle per month, plus a one-time setup fee of $450.00. Larger fleets can get a custom rate — contact us and we'll work out a price for your company.
Are there any other fees?: No. You pay per vehicle per month and the one-time setup fee — no per-user charges, no feature paywalls on what your plan includes. You can add or remove vehicles at any time and next month's invoice reflects the change.
What happens if an invoice is late?: We remind your Super Admins by email and in the app when an invoice is issued and again on its due date. If it stays unpaid past the grace period, the account is suspended — your data is kept safe and everything comes back the moment the invoice is paid.
Can we cancel any time?: Yes, there's no contract term. Tell us and we'll close your account; your data is kept for a short window afterward in case you want an export, then deleted.

Is our data kept separate from other companies?: Yes. Every company's data is isolated by its own account — nobody outside your company, and nobody at another customer, can see it.
How do you keep our account secure?: Passwords are never stored in plain text, and Super Admins can turn on two-step login (a 6-digit code from an authenticator app, with backup codes) for extra protection on the accounts that matter most.
Can we control who sees what?: Yes. Roles (Super Admin, Admin, Dispatcher, Driver and more) control which pages and actions each person has, so a driver only sees their own day and a mechanic only sees fleet and maintenance data, for example.
Can we export our data?: Yes, at any time — most tables and reports export to CSV, Excel or PDF, and you're never locked in.

Does Fleet HUB handle driver compliance (licences, medical cards, inspections)?: Yes — Fleet HUB tracks licence and medical-card expiry, pre-trip and post-trip inspections with photos, and flags defects automatically so nothing slips through.
Can drivers use it from their phone?: Yes. Drivers sign in to My Day on their phone to see their route, do their inspection, and message dispatch — no separate app to install.
Can we turn off the modules we don't need?: Yes. Each company's plan can include just the modules you use — ask us and we'll tailor it, often at a lower price than the standard plan.
Do you support multiple companies or locations under one login?: Each company is its own account with its own data and billing. If you run more than one company, contact us and we'll set each one up.

Ready to see it for yourself?